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“Vee24's Live Help is making a significant and growing contribution to our online sales and customers love the personalized shopping experience."
Sean McKee, Head of Ecommerce and Customer Services, Schuh
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As demonstrated by the Amazon Mayday button, new live assistance technologies go even further than simple text chat to help online brands capture customer loyalty, reduce abandonment, and boost the bottom line.
Download this paper, How Amazon Raised the Bar for Customer Experience and You Can Too, for data from leading analysts and independent surveys that underscore the significance of face-to-face communications. You’ll learn how you can easily provide the levels of service excellence that hyper-connected customers expect.
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