See how next-generation live help solutions improve the online traveler experience.


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Discover how Live Video Assistance is Transforming Online Travel Services

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“Vee24's Live Help is making a significant and growing contribution to our online sales and customers love the personalized shopping experience."

Sean McKee, Head of Ecommerce and Customer Services, Schuh

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The complexities of booking travel are well-known. Itinerary, accommodations, logistics, price, and personal preferences all come into play. Navigating a customer through the decision process is often best managed through direct personal interaction. By providing live video assistance on their web sites and mobile applications, online travel companies are achieving new levels of success.

The latest report from Vee24, Live Video Assistance: Combining In-Person Service Levels with Digital Convenience in the Travel Industry, describes how online travel services are using live video assistance to deliver the service levels, customer satisfaction, and results previously only achieved with an in-person travel agent.