Learn from other Live Customer Engagement practitioners!


Next Generation Customer Engagement Solutions

Real-World Insights for Retail Live Engagement Success

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“Vee24's Live Help is making a significant and growing contribution to our online sales and customers love the personalized shopping experience."

Sean McKee, Head of Ecommerce and Customer Services, Schuh

Copyright © 2017 Vee24 Inc. | info@vee24.com 

The world of live customer experience is constantly evolving. Whether through advancing technologies or emerging channels, strategies to best serve customers require constant attention. If you are starting to build out a live customer engagement team, or looking to optimize an existing one, perspective from other practitioners are helpful.

We invite you to watch our webcast, Real-World Insights for Retail Live Engagement Success with Louise Coates, General Manager, DFS Live & Arron Burton, Director of Online Sale for furniture retailer DFS.

During the webcast, Louise and Arron provide insights around:
— How to make agents & web visitors comfortable with live video chat

— How live video engagements drive positive customer outcomes
— Which website visitor information to track for optimal engagements
— And other live engagement strategies

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